Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Dunlap

Julie Dunlap

July 3, 2026

5  out of  5
rating by Julie Dunlap
"A big shout out to Anderson at Gladys Borja's office for getting me a vehicle quote so quickly. He gave me two options to choose from. Thanks for the quick turnaround."
Profile photo of angelica coyt

angelica coyt

June 26, 2026

5  out of  5
rating by angelica coyt
"Great service, easy communication. Thank you Andrea for your help!"
Profile photo of Norma Ortiz

Norma Ortiz

June 22, 2026

5  out of  5
rating by Norma Ortiz
"Excelent job"
Profile photo of Kunal Karandikar

Kunal Karandikar

June 10, 2026

5  out of  5
rating by Kunal Karandikar
"Always impressed by and appreciate the high level of customer service that we get from Zenaida Galella, from Gladys Borja's office. Do not hesitate to give them a call."
Profile photo of Abraham Villalta

Abraham Villalta

June 4, 2026

5  out of  5
rating by Abraham Villalta
"Gladys Borjas office is the best and I want to thank Zenaida Galella for helping me with my car and life insurance and for being so efficient on explaining how life insurance works and why everyone’s needs to have life insurance protection. I highly recommend contacting Zenaida she specializes on protecting your family."
Profile photo of ALEX ZAMORA

ALEX ZAMORA

June 4, 2026

5  out of  5
rating by ALEX ZAMORA
"I have been with Glady's Agencg for almost 20 years and their service has been phenomenal. They are always very helpful especially Anderson who made everything simple and provides excellent service."
Profile photo of Maria Ascencio

Maria Ascencio

May 28, 2026

5  out of  5
rating by Maria Ascencio
"Great service!"
Profile photo of Monica Spoerl

Monica Spoerl

May 20, 2026

5  out of  5
rating by Monica Spoerl
"Amazing team. Always super attentive, timely."
Profile photo of Milton Fernandez

Milton Fernandez

May 17, 2026

5  out of  5
rating by Milton Fernandez
"Albert was very helpful in getting a policy for me. Not only is it better overall but it’s also very affordable for us. Would definitely recommend."
Profile photo of Elena Acevedo

Elena Acevedo

May 12, 2026

5  out of  5
rating by Elena Acevedo
"Excellent service!!!"
Profile photo of Minerva Navarro

Minerva Navarro

May 1, 2026

5  out of  5
rating by Minerva Navarro
"Anderson was very helpful and provided great customer service. : )"
We responded:
"Thank you Minerva for the shout out to our team! We are committed to excellent customer service! Gladys "
Profile photo of Andrew Frias

Andrew Frias

April 28, 2026

5  out of  5
rating by Andrew Frias
"Excellent service, walks you through every step of the policies. Fernando helped me get my car insurance and life insurance."
We responded:
"Dear Andrew, we are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience, and we love knowing yours was no different. Sincerely, Gladys Borja"
Profile photo of Julio Flores

Julio Flores

April 28, 2026

5  out of  5
rating by Julio Flores
"Exelente servio les recomindo esta offici de Gladys special mente Zenaida que me allude con todas mis pregustas y nesecidas de segura para mi familia."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Gladys Borja, agente de State Farm, aquí en Sylmar. Thank you for the amazing review, Julio! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Gladys Borj"
Profile photo of christina Lopez

christina Lopez

April 22, 2026

5  out of  5
rating by christina Lopez
"Getting insurance for a new car can feel like a daunting task, but Fernando Maldonado made the entire process seem effortless. From the moment we reached out, Fernando went above and beyond to make sure we had the right coverage — answering all our questions, walking us through our options, and handling everything with remarkable efficiency.
What really stood out was how quickly he turned everything around. We had our policy sorted the same day, which took so much stress off what was already an exciting but busy time. He made what could have been a complicated process feel completely seamless.
If you’re looking for an insurance broker who genuinely cares about his clients and delivers results fast, Fernando Maldonado is your guy. We couldn’t recommend him more highly!"
We responded:
"Christina, Thanks for the great review! We love that you had such a great experience! Thanks for sharing your great experience with Fernando. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Hope you visit us again soon! Gladys"
Profile photo of DS B

DS B

April 3, 2026

1  out of  5
rating by DS B
"Shitty service 😮‍💨

If you file a claim with State Farm make sure that you have an attorney/lawyer on record and keep your records on hand"
We responded:
"Hi DS, We are very sorry to hear that your experience didn’t meet expectations. This is not the level of service we want to provide. We would like the opportunity to make things right . Please reach out to me directly 818-362-5160 Gladys
I would like to address what happened and resolve the issue
Thank you for your feedback.
Gladys "
Profile photo of Yosibel Estela

Yosibel Estela

March 23, 2026

5  out of  5
rating by Yosibel Estela
"Thank you team Borja. I had a really good experience with Albert. He was a very helpful person. He is really knowledgeable. He explains well and takes his time in options, very professional at all times. Highly recommend!!"
We responded:
"Hi Yosibel, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. See you soon!"
Profile photo of Jose Angel Gamino

Jose Angel Gamino

March 13, 2026

5  out of  5
rating by Jose Angel Gamino
"Muy agradecido con la oficina con el servico se los recomiendo."
We responded:
"Jose Angel , apreciamos tus palabras y estamos muy agradecidos por recomendar nuestra oficina. We appreciate your review and your recommendations. ! Gladys "
Profile photo of Rafa islos

Rafa islos

March 11, 2026

5  out of  5
rating by Rafa islos
"Luis frorm state farm went above and beyond for me felt like famaily.. so happy with his service to me"
Profile photo of Nance Najar

Nance Najar

March 10, 2026

5  out of  5
rating by Nance Najar
"I am so grateful to have worked with Albert. Albert took the time to explain to me my auto policy along with my life insurance policy, thoroughly. I would definitely recommend Albert to anyone looking for auto and life insurance!"
Profile photo of Catherine T

Catherine T

March 6, 2026

5  out of  5
rating by Catherine T
"They’re very helpful, have helped with a past car incident and are quick on solving insurance issues! Very appreciative and kind customer service as well!"
Profile photo of Shanell Nichols

Shanell Nichols

February 26, 2026

5  out of  5
rating by Shanell Nichols
"Zenaida is very informative with car, homeowners, and life insurance. She gained my loyalty with her clear communication and knowledge."
Profile photo of Thomas Johnson

Thomas Johnson

February 25, 2026

5  out of  5
rating by Thomas Johnson
"The best! Albert was awesome and took the time to see if there were any other discounts available to me and helped navigate somewhat of a complicated situation for me."
Profile photo of Edward Llanos

Edward Llanos

February 25, 2026

5  out of  5
rating by Edward Llanos
"I had excellent service and treatment is the best and I truly recommend State Farm and specially Gladys Borja to all my friends. I give them a 10."
Profile photo of Olivia

Olivia

February 19, 2026

5  out of  5
rating by Olivia
"Gladys Borjas insurance office is the best they are very helpful and polite they are very responsive every time you need something, Fernando is an agent that is always there answering any concerns you may have highly recommend this office"
Profile photo of Tanesha Jordan

Tanesha Jordan

February 18, 2026

5  out of  5
rating by Tanesha Jordan
"I am incredibly grateful for Team Borja. Albert has been absolutely amazing to work with, and I consistently have a great experience every time I call. He is knowledgeable responsive and, most importantly, takes the time to clearly explain all of my options. I truly feel that he always has my best interests in mind. Highly recommend!"
We responded:
"Thank you so much Tanesha for your kind words and for trusting Team Borja ! We are thrilled to hear that Albert was able to provide you with clear guidance and support . We appreciate your feedback and your recommendation! Gladys "