State Farm® Insurance Agent Gladys Borja
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Marioni
August 3, 2026
5
out of
5
rating by Juan Marioni
"I visited the office today and Anderson was extremely helpful. He helped me adding my new truck to my policy along with other changes.
Thank you Anderson for being awesome!"
We responded:
"Juan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Sylmar. Gladys"
Antonio Flores Flores
August 3, 2026
5
out of
5
rating by Antonio Flores Flores
"I love the service that I get here from the office. I love the attention they give me whenever I need help. The services the provide are top tier I highly recommend this place to anyone who is looking for insurance. I came in and filed a claim with Anderson and he made the process very simple and easy."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Sylmar to know you had such a great experience with us. Gladys"
Anais Torres
August 1, 2026
5
out of
5
rating by Anais Torres
"I had a smooth experience getting a quote from Luis. He was patient, knowledgeable, and made the process easy to understand. He answered all my questions, never made me feel rushed, and even offered me a water while I was there. That kind of friendly service made the experience enjoyable. Happy to recommend Luis for great service."
We responded:
"Thank you so much Anais for a wonderful review. We are delighted to hear that Luis made your experience smoother and easier. We truly appreciate your feedback and look forward to helping you again. Gladys "
Power Windows
August 1, 2026
5
out of
5
rating by Power Windows
"Anderson helped me set up my policy he got everything sorted right away and helped me pick the right coverages for my cars. Highly recommend this place if you need auto insurance."
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs. We’re glad Anderson was able to help you! We appreciate you!!
"
Rosa Fernandez
July 30, 2026
5
out of
5
rating by Rosa Fernandez
"I love the service it's local and they are always very helpful. When I had a claim they we're very quick to help us and get everythinh handled right away. Especially Anderson he ido always a delight."
We responded:
"Thank you Rosa for your support. My team is committed to helping everyone with their insurance needs .we appreciate ! Gladys "
Magdalena Angon
July 27, 2026
5
out of
5
rating by Magdalena Angon
"Excellent service maxima eficiencia."
We responded:
"Hi Magdalena,
Our team is committed to excellent customer service. We appreciate your business!
Gladys "
Astrid Solis
July 21, 2026
5
out of
5
rating by Astrid Solis
"Woww I am so amazed and grateful for the help Zenaida Galella provided me with. She offered me service that I never been offered she help me on getting my life insurance and cars insurance as well I am happy with my services she provided . Very patient and kind . I 100 percent recommend this place. All
Staff here are nice and friendly. I even ask for coffee and she made me a hot cup of coffee 🙏🏼thank you awesome place"
We responded:
"Thank you so much, Astrid, for your wonderful review! It means so much to us that you took the time to share your experience. We’re thrilled that Zenaida was able to help you with your life and auto insurance and provide the level of care and attention you deserve. Thank you again for your trust and recommendation! Gladys "
Jose Cisneros
July 17, 2026
5
out of
5
rating by Jose Cisneros
"I’ve been a client for almost 15 years my experience with this great company it’s really wonderful the last time When my my vehicles were vandalized, State Farm insurance(Gladys borja )immediately take care the problem without unnecessary questions. Thanks Gladys Borja, State Farm insurance team"
We responded:
"Jose thank you for your loyalty .Our goal is to make insurance easy . My professional team is ready to assist in any way possible. We appreciate you! Gladys "
Sidia Esmeralda Lopez
July 7, 2026
5
out of
5
rating by Sidia Esmeralda Lopez
"I looked at so many places for an insurance for my 18 year old daughter. Did my own research, State Farm was the best I could find. Anderson made the process so easy. Thank you!"
We responded:
"Sidia, our team works diligently to help people like yourself that are looking for a professional and experienced team. We appreciate your shout out!
Gladys"
Julie Dunlap
July 3, 2026
5
out of
5
rating by Julie Dunlap
"A big shout out to Anderson at Gladys Borja's office for getting me a vehicle quote so quickly. He gave me two options to choose from. Thanks for the quick turnaround."
We responded:
"Hi Julia , we appreciate your loyalty to our office. Anderson and the rest of the team are working diligently to deliver the best possible customer experience. We appreciate you! Gladys "
angelica coyt
June 26, 2026
5
out of
5
rating by angelica coyt
"Great service, easy communication. Thank you Andrea for your help!"
We responded:
"Thank you Angelica. We appreciate your loyalty and support! Gladys "
Norma Ortiz
June 22, 2026
5
out of
5
rating by Norma Ortiz
"Excelent job"
We responded:
"Thank you Norma for giving a five stars shout out to my team . We appreciate your loyalty to our agency!!Gladys "
Kunal Karandikar
June 10, 2026
5
out of
5
rating by Kunal Karandikar
"Always impressed by and appreciate the high level of customer service that we get from Zenaida Galella, from Gladys Borja's office. Do not hesitate to give them a call."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Gladys "
Abraham Villalta
June 4, 2026
5
out of
5
rating by Abraham Villalta
"Gladys Borjas office is the best and I want to thank Zenaida Galella for helping me with my car and life insurance and for being so efficient on explaining how life insurance works and why everyone’s needs to have life insurance protection. I highly recommend contacting Zenaida she specializes on protecting your family."
We responded:
"Abraham, Thank you for much for sharing your experience with my office and choosing State Farm. It is our goal to exceed all expectations! - Gladys"
ALEX ZAMORA
June 4, 2026
5
out of
5
rating by ALEX ZAMORA
"I have been with Glady's Agencg for almost 20 years and their service has been phenomenal. They are always very helpful especially Anderson who made everything simple and provides excellent service."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sylmar to know that you had such a wonderful experience with us here on State Farm Agent Gladys Borja’s Team."
Maria Ascencio
May 28, 2026
5
out of
5
rating by Maria Ascencio
"Great service!"
We responded:
"Maria, thank you for your wonderful review of State Farm Agent Gladys Borja’s Team! We appreciate you!! Gladys "
Monica Spoerl
May 20, 2026
5
out of
5
rating by Monica Spoerl
"Amazing team. Always super attentive, timely."
We responded:
"Monica, thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing your positive experience with my office. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time! Gladys "
Milton Fernandez
May 17, 2026
5
out of
5
rating by Milton Fernandez
"Albert was very helpful in getting a policy for me. Not only is it better overall but it’s also very affordable for us. Would definitely recommend."
We responded:
"Thank you for the amazing review, Milton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Gladys "
Elena Acevedo
May 12, 2026
5
out of
5
rating by Elena Acevedo
"Excellent service!!!"
We responded:
"Elena, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gladys Borja’s Team!"
Minerva Navarro
May 1, 2026
5
out of
5
rating by Minerva Navarro
"Anderson was very helpful and provided great customer service. : )"
We responded:
"Thank you Minerva for the shout out to our team! We are committed to excellent customer service! Gladys "
Andrew Frias
April 28, 2026
5
out of
5
rating by Andrew Frias
"Excellent service, walks you through every step of the policies. Fernando helped me get my car insurance and life insurance."
We responded:
"Dear Andrew, we are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience, and we love knowing yours was no different. Sincerely, Gladys Borja"
Julio Flores
April 28, 2026
5
out of
5
rating by Julio Flores
"Exelente servio les recomindo esta offici de Gladys special mente Zenaida que me allude con todas mis pregustas y nesecidas de segura para mi familia."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Gladys Borja, agente de State Farm, aquí en Sylmar. Thank you for the amazing review, Julio! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Gladys Borj"
christina Lopez
April 22, 2026
5
out of
5
rating by christina Lopez
"Getting insurance for a new car can feel like a daunting task, but Fernando Maldonado made the entire process seem effortless. From the moment we reached out, Fernando went above and beyond to make sure we had the right coverage — answering all our questions, walking us through our options, and handling everything with remarkable efficiency.
What really stood out was how quickly he turned everything around. We had our policy sorted the same day, which took so much stress off what was already an exciting but busy time. He made what could have been a complicated process feel completely seamless.
If you’re looking for an insurance broker who genuinely cares about his clients and delivers results fast, Fernando Maldonado is your guy. We couldn’t recommend him more highly!"
We responded:
"Christina, Thanks for the great review! We love that you had such a great experience! Thanks for sharing your great experience with Fernando. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Hope you visit us again soon! Gladys"
DS B
April 3, 2026
1
out of
5
rating by DS B
"Shitty service 😮💨
If you file a claim with State Farm make sure that you have an attorney/lawyer on record and keep your records on hand"
We responded:
"Hi DS, We are very sorry to hear that your experience didn’t meet expectations. This is not the level of service we want to provide. We would like the opportunity to make things right . Please reach out to me directly 818-362-5160 Gladys
I would like to address what happened and resolve the issue
Thank you for your feedback.
Gladys "
Yosibel Estela
March 23, 2026
5
out of
5
rating by Yosibel Estela
"Thank you team Borja. I had a really good experience with Albert. He was a very helpful person. He is really knowledgeable. He explains well and takes his time in options, very professional at all times. Highly recommend!!"
We responded:
"Hi Yosibel, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. See you soon!"